How do I change the graphic icon for multiple nodes on a map at once?
I. Turn on the Nodes Tool Bar 1. Right click the unused space at the end of any tool bar. 2. A list of tool bars will be displayed, select Nodes. If you're having a hard time finding it, tu ...
View ArticleHow do I add custom icons to Orion Network Atlas?
You can paste graphics from the Windows clipboard directly into your Orion Network Atlas maps and then display an overlay behind them to depict the status. Icons that you paste into Orion Netwo ...
View ArticleUsing the ConnectNow tool to automatically draw lines in Network Atlas...
Using the ConnectNow tool, Network Atlas can automatically draw lines between map objects that are directly connected on your network, as shown in the following procedure. Notes: The ConnectNo ...
View ArticleError "Unexpected Error. Please contact SolarWinds support about this...
This error occurs when you are using a non-administrative account that is not currently managed in Orion EOC. To correct this error, confirm that you are running the converter tool using an accoun ...
View ArticleError: "Could not log in. User name or password is not valid." occurs when...
Answering the following questions should help you diagnose your login issue: Are you using Windows credentials? Though Orion NPM supports a variety of Windows authentication methods, Network At ...
View ArticleConnectNow is not linking all nodes
Using the ConnectNow tool, Network Atlas can automatically draw lines between map objects that are directly linked (Layer 2) on your network. If ConnectNow does not automatically draw links betwee ...
View ArticleWhy do my custom map tooltips show the variable name instead of the value?
Some old variable names have been changed or removed, and may no longer function correctly. The variables listed below are valid for custom Orion Network Atlas tooltips in Orion NPM 9.5 SP3. If yo ...
View ArticleHow do I add a custom icon to Map Maker?
To add a custom icon to Map Maker simply follow the steps below: 1. Copy the desired image to the clipboard. 2. Open the Map Maker tool. 3. Open the desired map or open a new map. 4. Right-click o ...
View ArticleWhy can't I log on to Orion Network Atlas with my Orion NPM login credentials?
Your Orion NPM login credentials may be using Integrated Windows Authentication, which Orion Network Atlas does not support. Orion Network Atlas only supports Orion NPM credentials created in the ...
View ArticleTechnical troubleshooting for common ConnectNow issues - Part 4
Technical Troubleshooting Steps - Part 4 The following procedure provides additional general guidance for addressing ConnectNow issues. Check for multiple IP addresses. Orion does not su ...
View ArticleTechnical troubleshooting for common ConnectNow issues - Part 3
Technical Troubleshooting Steps - Part 3 The following procedure provides general guidance for addressing ConnectNow issues. Confirm that you are only looking for Layer 2 connections. Note ...
View ArticleTechnical troubleshooting for common ConnectNow issues - Part 2
Common Customer Issues and Questions The following are common customer questions and issues, provided with answers. Q: "I upgraded to 10.0, put a bunch of nodes on a map, and then hit Connec ...
View ArticleTechnical troubleshooting for common ConnectNow issues.
The following resources should assist in addressing customer issues with ConnectNow: Preliminary Recommendations Common Customer Issues and Questions Technical Troubleshooting Steps - Part 1 ...
View ArticleThe Configuration Wizard says that database configuration has failed while...
While completing the Configuration Wizard, I see the following error: Database Configuration failed: Failure importing old maps Failure importing sample map This issue has been encountered ...
View ArticleWhat is ConnectNow?
Using the ConnectNow tool, Network Atlas can automatically draw lines between map objects that are directly connected on your network, as shown in the following procedure. Notes: The ConnectNo ...
View ArticleConnectNow Notes
Orion relies on the ARP table. If Switch Port Mapper from Toolset or Bridge MIB gives you results, you should check that it returns the MAC addresses also. We cannot match the links to nodes using ...
View ArticleAfter starting Network Atlas, why do I get an error stating Network Atlas has...
This general error message may be caused by one or more of the following: Possible Cause: A custom property contains An invalid character such as #. Rename any custom properties that contain inv ...
View ArticleRestoring unsupported Network Atlas icons to fix maps in Network Atlas that...
The map you are viewing uses icons that are not supported in your current version of Network Atlas. These icons are still visible in the Orion Web Console on maps you have already created. The fol ...
View ArticleReadme: Orion NPM 10.1 Service Release (Orion NPM 10.1.1)
SolarWinds Orion Network Performance Monitor version 10.1 - Service Release 1 (Orion NPM 10.1.1)This service release requires Orion Network Performance Monitor 10.1 (Orion NPM 10.1), and it should ...
View ArticleHow do I remove unused Network Atlas graphics files from the Orion database?
Graphics used in Network Atlas are stored in the Orion database, and graphics removal is not synchronized between your local computer and the Orion database. In fact, as long as unused graphics fi ...
View ArticleCustom map icons are displaying in Network Atlas, but not in the web console
If custom icons you have created are displyaing correctly in Network Atlas but not in the web console, you may need to ensure that they are included in the NetObjects directory on your NPM server. ...
View ArticleMoving Older Map Maker Maps
For versions of Orion NPM prior to 9.5, you will need to follow the steps in this section. Newer versions of Orion NPM include the Network Atlas maps, which are stored in the database so there's n ...
View ArticleUpdated Topology Algorithm in NPM 10.2
Beginning with NPM 10.2 (Orion Core version 2011.2) the same technology and data for determining topology are used as in previous versions, but topology data is no longer gathered using Network So ...
View ArticleWhat's New in Orion NPM 10.3?
What's New in Orion NPM 10.3? The following new features and enhancements are provided in Orion NPM 10.3: The following node, interface, and volume charts, available in Node Details and Interf ...
View ArticleWhat are the new features in Orion NPM 10.3?
Orion NPM version 10.3 provides the following new features. Japanese localization is now available The following node, interface, and volume charts, available in Node Details and Interface Det ...
View Article[Archive] What are the new features in Orion NPM 10.2?
Monitoring Enhancements Discover and monitor IPv6 devices Discover and monitor Windows servers using WMI Gather statistics on a per-CPU basis for many devices Send and receive SNMPv3 traps ...
View ArticleHardware Health monitoring breaks in SAM with NPM.
Issue: Hardware Health monitoring breaks in SAM with NPM.Information: If you are running SAM 5.0.1 with NPM 10.4, there is a known issue that prevents Cisco hardware from being monitored.Resolutio ...
View ArticleThe Map in my Worldwide Map of Orion Nodes Resources is Not Displaying
Issue: The map in my Worldwide Map of Orion Nodes resource is not displaying. Resolution: In most cases a map may not render for one of the follwing reasons: A broken network connection. To ...
View ArticleNetwork Atlas does not launch after uninstalling Toolset
Issue: Network Atlas does not launch after SolarWinds Toolset 10.9 is uninstalled using Windows Uninstall/Change. The following error message may display: Network Atlas has encountered a problem ...
View ArticleMonitoring network interfaces on a Windows server which is a WMI managed node...
Issue: You want to monitor network interfaces on a Windows server which is a WMI managed node in Orion. Information: NPM does not provide network interface monitoring for nodes managed via WMI. R ...
View ArticleInstaller package has invalid signature/Invalid signature on executable file
Issue: You get an error similar to the following: Agent deployment failed. Installer package has invalid signature (NPM during Agent Deployment) Invalid signature on executable file (SAM when ...
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